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Policies

 

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Our Commitment To Privacy

 

This Privacy Policy is designed to assist you in understanding how we collect and use your personal information in connection with our advertising, content, e-commerce, promotional and service programs and other business activities (the “Program”) and to assist you in making informed decisions when using our site and our products and services and the sites of our advertisers.

 

What Information We Collect

 

When you visit our site we may collect two types of information: (a) personal information you actively choose to disclose and (b) information about you that is collected automatically by our servers or obtained from third parties in a way not visible to you.

 

(a) Information you actively choose to provide. By choosing to participate in our Program, you must become a Member by disclosing the following information, such as: your email address, name, address, phone number and birth date. During the process of registering on our site, participating in various offers, completing surveys, or sending us emails or correspondence, we collect additional information that you may disclose, including for example mobile telephone number, fax number, payment information (e.g., credit card number and billing address), credit information, social security number, health information and personal preferences regarding lifestyle, products or services.

 

(b) Passive information collected automatically by our servers or obtained from third parties. We collect some information about you simply by virtue of you connecting to our web site. Our servers automatically identify your computer by its internet protocol (”IP”) address, a unique string of numbers that is assigned to your computer by your internet service provider. In addition, to participate in our program you must allow cookies to be active on your system. Cookies are a feature of web browser software (Internet Explorer, Netscape Navigator, etc.) that allows web servers to recognize which computer is used to access a web site. Cookies simplify subsequent interactions on our site and streamline your transactions on related web pages. Information collected through cookies may include the date and time of your visits, the site pages you viewed, the time spent at each page, and the web sites you visited just before and just after our site. You can disable the cookie function by following the instructions in the “help” section of your browser. However, doing so will likely make it impossible for our system to properly recognize you when you visit our sites, and consequently may make your participation in our program more difficult or impossible. In addition to the information you provide or that is collected automatically from our system, we may obtain information about you from our marketing partners or other third parties, and we combine t hat information with the information you actively provide or that is automatically collected by our servers.

 

The term “Information” is used in this policy to refer to both types of information described above, as well as any Information that you provide to us directly by phone (including any phone number displayed via caller ID), text or SMS message, U.S. mail or through any other written or oral communication with us.

 

How We Use And Share The Information Collected

 

We use your Information to administer our business activities, provide customer services such as technical support, distribute information about changes to our site, and send you, and enable others to send you, information about products and services that may be of interest to you and to contact you or use your Information for any other purpose. We send communications to you ourselves, and your Information also is shared with other organizations that may contact you for any purpose by email, phone, text message, U.S. mail or any other means of communication.

 

OPT-IN NOTICE: By Participating, You Expressly “Opt In” To Receive Information And Grant Us Permission To Share Your Information. By signing up for our Program you expressly opt in to receive future information about products and services from us and from a variety of advertisers to whom we may provide your Information. We will share your personal information with third parties, including our advertisers, for any reason we choose, including without limitation for the following purposes:

 

(1) to operate our Program (including the transfer of the information to advertisers or to third parties who maintain on our behalf a list of persons having registered with our Program),

 

(2) to permit advertisers or other third parties to use your Information for any purpose such as contacting you by email, phone, text message, U.S. mail or any other means of communication for any purpose,

 

(3) to confirm you have completed all of the necessary steps to receive your gift, and

 

(4) as we are required to do by law, including to notify the IRS that you received your gift. As a result, we will transfer your Information to third parties whose privacy policies and practices are beyond our control.

 

In addition, in the event we consider a transaction involving the purchase or sale of our assets or stock, other companies may review our records, including your Information, to make business decisions about the transaction. Likewise, your Information may be transferred to third parties in the event of the sale or acquisition of our company or any of its assets. The parties who perform services for us (credit card processors, merchant banks, our internet service provider, etc.) also may have access to your information in performing their services.

 

Security Of Your Information

 

We use reasonable technical efforts to prevent unauthorized access or disclosure, or accidental loss or destruction of Information. However, nearly all Internet transmissions pass through many servers not controlled by us, and therefore we cannot guarantee that any information you provide us or we collect will not be intercepted or altered in that process. Also, as noted above, your Information is shared with third parties whose privacy policies and practices are beyond our control.

 

How You Can Choose To “Opt Out” Of Receiving Further Information About Products Or Services

 

If at any time you do not wish to receive further information about products or services from us and wish us to cease providing your Information to third parties, you may chose to “opt-out” through the Unsubscribe/”Opt-Out” page of our site or by written request sent by U.S. mail to our Customer Service Manager at the following address: PO Box 425, Lisbon, MD 21765. Or by clicking the “Unsubscribe” link in our newsletter emails.

 

We will promptly update our records upon receiving your clear instructions to opt-out, b ut it may take up to ten (10) business days from our receipt of your request for the change to be fully effective. If you later give us a clear statement that you want to receive emails from us or our advertisers after such date, then that opt-in statement will supersede any earlier opt-out request. If we have already provided your email address or other information to an advertiser or other third party before we receive your opt-out request, we cannot prevent them from sending or continuing to send you information or emails and you will need to contact such third party directly.

 

How To Correct, Delete Or Access Your Information

 

If you wish to access, delete or correct the information you have provided to us through this site, please contact us through the Contact Us section of our site or through written request sent by U.S. mail to the Customer Service Manager at the address listed above.

 

PLEASE CHECK THIS PRIVACY POLICY PERIODICALLY FOR CHANGES AS WE RESERVE THE RIGHT TO REVISE THIS PRIVACY POLICY. SUCH REVISIONS TO THE PRIVACY POLICY SHALL TAKE EFFECT WHEN POSTED. YOUR CONTINUED USE OF OUR SERVICES THROUGH ANY COMMUNICATION CHANNEL FOLLOWING THE POSTING OF ANY CHANGES TO THE PRIVACY POLICY CONSTITUTES YOUR ACCEPTANCE OF SUCH CHANGES.

Coounty Saddlery, Inc. Trial/Demo Saddle Policy     

& RETURN POLICY

Demo/Used Saddle Policy:    


A trial period is available for you to ensure that the saddle is an appropriate fit
for you and your horse. If a County Agent is available in your territory,
we recommend that you schedule an appointment with them to assess the fit
of the saddle to your horse.  There will be a charge for the service.
If a County Agent is not available in your area, we recommend that you
consult with a trusted saddle fitter or trainer.  

A credit card is required to participate in the Saddle Test Ride Program.
The full purchase price of the saddle, plus shipping and handling charges
will be incurred on the credit card. The purchase price will be refunded
once the saddle has been returned.  Shipping charges are $70.00 to and
from your location within the Continental USA.  

Shipping to Hawaii and Alaska from your location is $140.00.  
Saddles are not available to ship outside the USA.   County has corporate
rates with UPS. If a saddle does not work for you, shipping it using the
Return Label enclosed with the saddle will save you a considerable
amount of money! If the saddle is purchased, the cost of returning
the saddle will be refunded to you.    

The purchase price of the saddle is refundable
if you return it within 14 days of receipt of saddle, however
the shipping is non-refundable. Extensions to this time may be
available by calling County Saddlery at 301-854-6059.  

Any saddles returned, must be returned in the same condition as
they were received.    A refund for the saddle will be issued within
two business days of the saddle being received back by County Saddlery, Inc.  
All Demo/Used saddles are sold “AS IS” and are not subject to any
standard warranty, except for the Conditional Lifetime Warranty on the tree.    

Maryland Residents will be charged 6% Sales Tax at checkout.  
Under no circumstances shall County Saddlery, Inc. or any/all of its officers,
directors, owners or employees of County Saddlery, Inc. be liable for any
damages or injury, including any direct, special, incidental, consequential,
punitive or other damages, that may result, whether in an action of contract,
negligence or other action, arising out of or in connection with the use or
performance of the website, information available in the website, delivery
of the goods or the merchandise itself.  

Any disputes arising under these Terms and Conditions will be governed
by the laws of Maryland. Horse activities are inherently dangerous.  
The manufacturers, distributors and sellers will not accept any responsibility
for injury, death, lameness or illness resulting from the misuse of these products.

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 Online checkout process with your own SSL certificate so your customers can purchase with confidence.

 

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